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All Topics
  • Managing your subscriptions
    • Reviewing and managing your subscriptions
    • Change how you pay for a subscription
    • Billing cycles and schedules
    • Renew your subscription
    • Auto-renew
    • Stopping your subscription from auto-renewing
    • Pending balances
    • Cancelling your subscription
    • Reactivating cancelled or suspended subscriptions
    • Refunds and credits
  • Managing your billing info
    • Microsoft accounts and billing accounts
    • Personal accounts and business accounts
    • Delegates for business accounts
    • Updating your billing info and address
    • Changing your billing country or region
    • Protecting your billing information
    • I think my account has been compromised
    • Microsoft billing privacy policy
  • Managing your payment options
    • Adding, updating and removing payment options
    • Updating or removing expired credit cards
    • Accepted payment options
    • Payment option status messages
    • Prepaid subscription cards
    • Direct Debit
    • Troubleshooting problems with payment options
  • Reviewing your transaction history
    • Balance statements using your transaction history
    • About unknown charges
    • Declined balances
    • Checking the status of a refund
    • Chargebacks
    • Top-off transactions
    • Printing receipts
  • Microsoft gift card FAQ
    • What are digital gift cards?
    • How do I buy a digital gift card for someone else?
    • How do I cancel a digital gift card that I bought for someone else?
    • How do I redeem a gift card or code?
    • How do I use Bitcoin with my Microsoft account?
    • How do I make a purchase with money stored in my Microsoft account?
    • What is the difference between promotional and non-promotional balances?
    • Are there any fees associated with my Microsoft account?
    • In which countries or regions can I use the money in my Microsoft account to make purchases at participating Microsoft online stores?
    • Are purchases made using my Microsoft account subject to applicable taxes?
    • How much money can I hold in my Microsoft account, and how much can I spend each day?
    • Are there other limitations on how I can use the money that is in my Microsoft account?
    • What happens if I close my Microsoft account or if Microsoft suspends or terminates my account?
    • How do you use my personal information?
    • What if I have more questions about Microsoft gift cards?
    • What are the Microsoft gift card terms and conditions?
  • Microsoft Points
    • What are Microsoft Points?
    • How do I get Microsoft Points?
    • How do I use my expiring Microsoft Points first?
    • Why should I use Microsoft Points?
    • How can I review the status of my Microsoft Points?
    • How do I contact support for questions related to Microsoft Points?
  • Accessibility
    • Accessibility for People with Disabilities
    • Accessibility Features for Microsoft Account Billing
    • Accessibility Features for Microsoft Account Billing Help
    • Accessibility Products and Services from Microsoft
    • Accessibility Features for PDF Invoices
  • Getting help
    • Contact Support
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